Privacy Policy

At RynStarr Technologies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data in accordance with U.S. federal and Texas state laws, including the Computer Fraud and Abuse Act (CFAA), Texas Identity Theft Enforcement & Protection Act (TITEPA), and more.

1. Information We Collect

We collect the following types of information:

Personal Information: This may include your name, email address, phone number, and billing information.
Usage Data: Information about how you interact with our website, services, and products, such as IP addresses, device type, and browser information.
Sensitive Data: If you are utilizing healthcare-related services, we may collect healthcare data, which is subject to HIPAA. This data is handled with the highest levels of confidentiality and encryption, and we will only share it in accordance with applicable regulations.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our IT services.
To communicate with you, respond to inquiries, and process payments.
To fulfill legal obligations such as reporting breaches or complying with data protection regulations.
To prevent fraud and enhance the security of our systems and services.
To provide marketing communications, if you have opted in (see section 5 for more details on opting out).

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your information in the following cases:

With service providers who perform services on our behalf (e.g., cloud storage, payment processors) under strict confidentiality agreements.
In compliance with the law, including in response to legal requests from government authorities, court orders, or legal processes.
In the event of a merger, acquisition, or bankruptcy, where your data may be transferred to the new business entity.
If we are transferring data internationally, we will ensure that such transfers comply with applicable data protection laws, including the GDPR where relevant.

4. Data Security

We implement appropriate technical and organizational measures to secure your personal data from unauthorized access, disclosure, alteration, and destruction. This includes encryption, firewalls, and access controls. Employees are regularly trained on cybersecurity practices, and we conduct regular vulnerability assessments to ensure the safety of your data.

5. Client Rights

You have the right to:

Access your personal information.
Correct or update your personal information.
Request the deletion of your data (where applicable).
Opt-out of marketing communications at any time by following the instructions in our marketing emails or contacting us directly at rynstarrtechnologies@gmail.com.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. When your data is no longer required, we securely delete or anonymize it.

7. Compliance with Laws

We comply with applicable U.S. federal laws, including:

The Computer Fraud and Abuse Act (CFAA) – We take steps to prevent unauthorized access to computer systems.
The Health Insurance Portability and Accountability Act (HIPAA) – If we handle healthcare data, we ensure it is protected with encryption and access controls.
The Children's Online Privacy Protection Act (COPPA) – We do not knowingly collect data from children under the age of 13.
The Federal Trade Commission Act (FTC Act) – We ensure consumer privacy practices are in line with best practices.
Texas Data Breach Notification Law – In the event of a data breach, we will notify you within 60 days.
Texas Identity Theft Enforcement & Protection Act (TITEPA) – We protect your personal data from unauthorized access or theft.

8. Security Compliance

We adhere to FISMA and NIST Special Publication 800-53 cybersecurity standards to ensure the protection of sensitive information systems and comply with federal regulations. Our security measures include regular penetration testing, secure development practices, and employee training on secure data handling.

9. Data Transfer Across Borders

If we store or process data outside of the United States, we ensure that such transfers are in compliance with applicable laws, including international data protection regulations such as the General Data Protection Regulation (GDPR), where applicable. Your data is handled with the utmost care, and we ensure that it remains protected, regardless of its physical location.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the "Effective Date" will reflect the updated version. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: rynstarrtechnologies@gmail.com
Phone: (903) 243-9325
Address: Paris, TX 75460

Terms & Conditions
Effective Date: 02/05/2025

By accessing and using our website and services, you agree to the following terms and conditions:

1. Services Provided

RynStarr Technologies offers a variety of IT services, including but not limited to:

IT support
Network setup and configuration
Cybersecurity solutions
Software installation and troubleshooting
Data recovery and backup services

2. Payment Terms

Payment is due at the time of service unless otherwise agreed upon in writing or through a service contract. Late payments may result in the suspension of services until payment is received in full. Clients are responsible for ensuring timely payments for all services provided.

3. Limitation of Liability

RynStarr Technologies is not responsible for any indirect, incidental, special, or consequential damages resulting from the use of our services, including but not limited to data loss, hardware failure, or other unforeseen issues that may arise. Our liability is limited to the total amount paid by the client for the specific service(s) provided.

4. Service Availability

We strive to ensure high availability and the timely delivery of our services. However, we do not guarantee uninterrupted service. There may be instances where service disruptions are unavoidable, including but not limited to technical issues, system outages, or external factors beyond our control.

5. Changes to Terms

RynStarr Technologies reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on our website, and your continued use of our services will be considered acceptance of the modified terms.

Refund & Cancellation Policy
Effective Date: 02/05/2025

1. Cancellations

Appointments must be canceled at least 24 hours in advance to avoid a cancellation fee. Same-day cancellations may result in a cancellation fee equal to 50% of the scheduled service cost. Cancellations must be communicated in writing or via email to the contact information provided at the time of booking.

2. Refunds

Refunds will be issued if a service cannot be completed due to our fault, and the client will be notified promptly. If the service is incomplete or unsatisfactory, a partial or full refund may be issued depending on the nature of the failure. No refunds will be issued for completed services, including work that has been performed to the client's specifications and satisfaction unless otherwise agreed upon in writing.

Disclaimer

1. "As Is" Service

All services provided by RynStarr Technologies are rendered "as is", without any express or implied warranties or guarantees. We do not guarantee that the services will meet all your specific needs, be error-free, or remain uninterrupted.

2. Limitation of Liability

RynStarr Technologies is not liable for any direct, indirect, incidental, or consequential damages that may arise from using our services. This includes but is not limited to:

Data loss
Hardware failure
Cyberattacks or security breaches
Clients are solely responsible for maintaining adequate data backups and security measures to safeguard their information. RynStarr Technologies does not accept responsibility for any loss of data or business interruptions caused by issues not under our control.

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